FAQ
Frequently asked questions
This page is currently available in English.
Is this real survey data?
No — and it never pretends to be. Every result is a model-based estimate on a synthetic population and carries a SYNTHETIC SIMULATION watermark on screen and in print. Samplio is for fast, directional reads before you spend real budget; it complements fieldwork, it does not replace it.
How accurate is it?
We do not publish an accuracy figure yet, on purpose. A number appears only once it is measured against a sourced corpus of real-world cases (the tooling for that backtest exists and ships with the product). Publishing an invented benchmark would break the product's core rule: no fabricated statistics, anywhere.
Which markets are covered?
Country packs for all 27 EU members plus Türkiye and Georgia, built from live Eurostat data (NUTS-2 population shares, EU-SILC income quintiles where published), five macro regions (Western/Northern/Southern/Central/Eastern Europe) and an EU-27 average. Country packs simulate in the audience's own language where a prompt pack exists (8 languages today, English otherwise). Macro regions and the EU average combine EU member packs only.
What exactly do I get for a package?
A pilot package is a one-time purchase (no subscription) that we deliver hands-on: your messages, variants or a conditional survey run against the audience scopes you pick, with a printable, watermarked report per test. Studio covers a single message round, Team a variant-comparison round, Agency a multi-market round — write to us and we scope it to your case before you pay.
Can I test political or election messaging?
No. Election and political-campaign use is prohibited by the terms of service and enforced mechanically: an eight-language keyword screen plus an LLM classifier reject political content at the engine boundary, failing closed on any doubt. This is not configurable.
What about GDPR — whose data is this?
No real person's data is processed to build audiences. The synthetic population is derived from aggregate public statistics (Eurostat/EU-SILC); your account data (name, email, company) is used only to operate the service. Every LLM call is audit-logged (model, prompt hash, duration) without storing prompt text; no customer identifier ever enters a prompt.
What does "PLACEHOLDER" or "uncalibrated" mean on my report?
Honesty stamps. The value-orientation axis is not yet calibrated against real survey data, so the engine mechanically marks every output that depends on it. Custom surveys are always marked uncalibrated because free-form questions have no backtest anchor. Treat those splits as directional — the report says so because the engine cannot be configured to hide it.
Why is there no ±% margin of error?
Because it would be fake precision. Sampling error describes random samples of real people; synthetic agents have no sampling error, so showing one would be misleading. What Samplio can honestly measure is re-run stability: run the same test with consecutive seeds and report how much the distribution moves.
Anything else? We answer fast.
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